Privacy Policy

"Rocar Safety and Health APP" is an application that provides you with health services by SHENZHEN EVERBEST MACHINERY INDUSTRY CO,. LTD. (hereinafter referred to as "we" or "EVERBEST"). EVERBEST attaches great importance to your personal information and privacy protection. We have compiled this privacy policy to provide you with information about the following content, that is, when you use "Rocar Safety and Health Information about how we will process your personal data when using the Health APP".

Personal information refers to various information related to identified or identifiable natural persons recorded electronically or otherwise, excluding anonymized information. The processing of personal information includes the collection, storage, use, processing, transmission, provision, disclosure, deletion, etc. of personal information.

In order to provide you with better health services, we need to collect your following information: basic personal information (avatar, nickname, date of birth, gender, height, weight), sports health information (sports data and health data), application information ( Application basic information, application usage information, account login information), network information (operator information), location information (precise location information, movement track, base station information), device information (system basic information, device name, MAC address, system logs) and data you actively upload (feedback, etc.). This information can help analyze data more accurately and provide more accurate services. Sports and health information is used to store and display for users.

Your health information contains sensitive personal information. We will only upload it to our cloud server after you expressly agree in the application. You can uninstall this application or visit "My" > "Settings" > revoke privacy authorization interface to terminate Collection and processing of the above data or functions. Your above data will be stored within the territory of the People's Republic of China.

1. Categories of personal information processed by us

1.1 Personal information collected and used during your account registration and login

When you register and log in to the Luca Safety and Health account, please ensure that you read and agree to abide by the privacy policy of the corresponding account, so as to understand and agree to the collection and use of personal information of the corresponding account. In order to display it in the app, we need to collect and use your nickname and avatar. In order to provide you with better health services, we need to collect and use your date of birth, gender, height, and weight. Therefore, after registration and login, we need to use your basic personal information (avatar, nickname, date of birth, gender, height, weight).

1.2 Personal information collected and used when you add a safety device to your Luca Safe Health account

In order to establish a Bluetooth connection, manage device configuration, and count device activation, we need to collect your device identifier (including MAC address), basic device information, and manage your wearable device.

After connecting the safety bracelet, in order to provide more accurate data monitoring, the date of birth, gender, height, and weight you entered in the "Rocar Safety and Health APP" application "My" > "Personal Information" will be synchronized to the device.

The safety bracelet supports the weather forecast function. We will send your location information to the weather service provider to obtain the weather information in your area and display it on the safety bracelet. You can turn off the weather in the device management of this application at any time push function to terminate the sharing.

1.3 Personal information collected and used when managing sports and health data

First of all, in order to improve the accuracy of exercise data, we need to collect your exercise setting data (such as exercise goals, heart rate zones, etc.). You can go to "My" > "Sports" > "Sports Settings" to fill in or modify. If you do not provide such information, we will not be able to provide corresponding functions and services.

Secondly, in order to record, back up and manage your exercise data, record and count your daily exercise data and trajectory, and provide you with rich exercise services, we need to collect your location information, exercise trajectory, exercise type, exercise duration, step Count, distance, calories, maximum oxygen uptake, exercise heart rate, speed, pace, cadence and other exercise data. Exercise types include walking, running, cycling, hiking, rowing machine, free training, and more.

In this service, the third-party provider that supports the track recording function for a single outdoor movement is: AutoNavi Software Co., Ltd. To use this service, you need to collect and provide your location information to the map service provider. The collection and processing of specific data is governed by the privacy policy of the third party, please refer to the privacy policy of the corresponding map service provider.

If you do not provide such information, we will not be able to provide corresponding functions and services.

Finally, in order to manage your health data and display your relevant data, we need to collect your body temperature, heart rate, stress, blood oxygen, sleep data. Health data is personal sensitive information. The purpose of collecting such information is to measure, record, display and count health-related data, and provide you with rich health services.

If you do not provide such information, the corresponding functions and services will not be provided to you.

1.4 Personal information collected and used in the family caring service function

The "Caring for Family" function supports convenient and intuitive sharing of exercise records and health data among family members. You can terminate this data sharing by "deleting" the member.

1.5 Personal information collected and used in emergency contact service functions

The "Emergency Contact" service will notify your emergency contact by SMS of your data and location information when it detects that your data is abnormal and there is a certain health risk. You can terminate the sharing of this data by "deleting" the contact.

1.6 User Experience Improvement Services

When there is a problem in the use of the application, you can give us feedback through the "Feedback" interface. You need to enter your problem description and contact information, and upload the system log (including the device system log). The log will contain device usage information, device hardware information, and device identifiers. The logs and contact information you upload are only used for communication and locating problems, and will be automatically deleted after the data storage period expires. If you do not provide such information, the developers may not be able to solve the problems you encounter, but this will not affect your use of other functions of the service.

2. Device permission call

Storage permission: When you use functions such as sharing or logging in to your account, you need to enable this permission in order to read or write application usage information, pictures, etc. If you do not need such services, you can turn off this permission at any time, which will not affect the use of other services.

Camera permission: When you add a device by scanning a QR code, you need to enable this permission in order to take pictures. If you do not need such services, you can turn off this permission at any time, which will not affect the use of other services.

Location permission: When you use a single motion to generate track pictures, Bluetooth pairing, weather notifications, or other location-related functions, you need to enable this permission to determine your current location information. If you do not need such services, you can turn off this permission at any time, which will not affect the use of other services.

Phone permission: When you pair with an associated device to receive incoming call information and other functions, you need to enable this permission in order to obtain the phone status. If you do not agree to this permission, it may affect the normal use of the functions of this app.

Call record permission: When you use a wearable device to push missed call numbers and control the volume, you need to enable this permission so that the missed call numbers can be displayed on the paired device and the call status can be synchronized. If you do not need such services, you can turn off this permission at any time, which will not affect the use of other services.

Address book permission: When you need to display caller information on the wearable device, you need to enable this permission. If you do not need this kind of service, you can turn off this permission at any time, which will not affect the use of other services.

You can manage your system permissions at any time by visiting your system Settings.

3. Third-party SDKs

We will conduct strict security testing on the SDK or other similar applications, and require our partners to take strict measures to protect your personal data. When meeting new service requirements and changes in business functions, we may adjust the third-party SDK we access, and promptly disclose to you the latest status of access to the third-party SDK in this note. Please note that third-party SDKs may have some changes in data types due to version upgrades, policy adjustments, etc. Please refer to their official descriptions. The third-party SDKs currently connected to this application are as follows:

Third party name Purpose of usage Function type Involving personal information Third Party Privacy Statement or Developer Guide
Gaode SDK Single motion supports recording track Sports record Device identifiers, location information, network information https://cache.amap.com/h5/h5/publish/238/index.html
WeChat login Easy login on social platforms Easy login Device identifier https://www.wechat.com/zh_CN/privacy_policy.html
QQ login Easy login on social platforms Easy login Device identifier https://privacy.qq.com/policy/tencent-privacypolicy
Ali one-click login Easy login with mobile phone number One-click login SDK Device identifier https://developer.huawei.com/consumer/cn/doc/development/HMSCore-Guides/android-app-quickstart-0000001071490422

4. How we will manage your data

In order to make it easier for you to access, correct and delete your personal information during the use of the "Rocar Safety and Health APP", and to ensure that you have the right to withdraw your right to use your personal information, we have provided you with corresponding information in the product design. You can refer to the following guidelines for operation settings.

4.1 Access personal information

After installing and logging in to the "Rocar Safety and Health APP", your personal information saved on the cloud server will be automatically downloaded and synchronized to the mobile phone or tablet locally.

In the "Rocar Safety and Health APP" application, you can access your health data through the "Home" interface, access your exercise records and exercise settings in the "Sports" interface, and you can view nicknames and avatars in the "My" interface , gender, date of birth, height, weight and exercise goal data.

4.2 Update personal information

You can modify and update your nickname, avatar, gender, date of birth, height, weight, and exercise goals in the "My" interface, and modify exercise settings in the "Exercise" interface.

4.3 Withdraw consent and delete information

The authorization of this service can be revoked at any time. In "My" > "Settings", through the "Withdraw Privacy Authorization" interface, you can withdraw the authorization and delete all your information including cloud information and local information, and log out. But the next time you use it, you need to re-authorize and re-register your account.

5. Where and how long the data we collect is stored

Data storage location: The above information will be transmitted and saved to CEM's server located in the People's Republic of China.

We only retain your personal information for the period necessary to achieve the purposes stated in this policy, and delete or anonymize your personal information after the retention period below, unless otherwise required by laws and regulations.

Data storage period:

(1) Personal information obtained for statistical analysis and product improvement in the user experience improvement service will be retained for one (1) year from the date of collection. (2) Log information obtained in the user feedback business for analysis and positioning: logs are stored on the Luca Security and Health server (file log server) for seven (7) days, and the retention period for data other than logs is two (2) years.

For your data security, your data will be bound to your account, and your sports and health data will be encrypted and transmitted and stored in the "Rocar Safety and Health" cloud server. For example, in "My" > "Settings", select "Withdraw privacy authorization", you can withdraw authorization and delete your data saved in the cloud server.

In addition, when our products or services are terminated, we will notify you in the form of push notifications, announcements, etc., and delete or anonymize your personal information within a reasonable period of time.

6. Updates to the Privacy Policy

From time to time, we may update this Privacy Policy as we add new products and applications, improve our current products and services, and as technology develops and the law changes. You can determine when this Privacy Policy was last revised by the date marked on this policy page. Any changes will be effective immediately upon our posting of the revised Privacy Policy.

If these changes are material, we will notify you and, if required by applicable law, obtain your consent. We will send a change notice through the APP, or post this notice on the application of this privacy policy.

7. How to contact us

If you have any questions or need to make a complaint about this privacy policy, you can contact us by email at cem@cem-instruments.com, and we will serve you wholeheartedly.